We know that our network, servers and features are only part of the hosting equation. At the core of our mission to deliver a superior customer experience is our team of passionate support professionals, who are committed to exceeding customer expectations at all times with the mission to resolve customer issues in a friendly and empathetic manner.

Everyone at Jonnyhost shares a common desire and commitment to delivering an excellent customer experience. In fact, every member of the senior management team began his/her tenure at Jonnyhost as a customer service representative.

Pro-Active Customer Support

All Jonnyhost employees are fully committed towards providing proactive support to the customers. Some of the principles followed by our staff are:

• Pro activeness in solving problems.
• Passion for providing the best possible service.
• Friendliness and politeness always.
• Hard working to understand customer's point of view.
• Working towards customer's best interests.

Quality Hosting Services

Jonnyhost's aim is provide the very latest technology, services and features to enable us to deliver high quality web hosting and reseller hosting services at excellent affordable rates.

Proactive Approach

Jonnyhost takes a fundamentally proactive approach to web hosting. This approach is reflected in all aspects of our operations and is necessary to provide the highest quality of managed hosting services. Above all else, our proactive approach means working relentlessly to eliminate potential sources of problems before they become issues for our clients.

Advanced Infrastructure

Jonnyhost completely own our servers unlike some other providers who simply rent them out and rely on their service providers to support their hardware. We have full access and control of our servers both via remote login and also 24 hour physical access to our data center provider in Christiansburg, VA. We have multiple servers and operate in them in a cluster. This means that when you add a domain for example to a windows hosting package, your website service is strategically placed on the least used server at that particular time. This helps with load balancing, server reliability and uptime and helps keep our servers equally sharing the taskload.